Synapse Group
This Privacy Policy explains how Synapse Group (“we”, “us”, “our”) collects, uses, and protects personal data when you visit this website or interact with us about our Applications. It is written to reflect the principles of the UK GDPR and the Data Protection Act 2018.
We process personal data on the basis of legitimate interest (responding to enquiries, improving our website), contract (administering a licence you or your organisation has entered into with us), and, where applicable, your consent.
We use a privacy-oriented analytics beacon to understand aggregate visitor numbers and page popularity. It does not use invasive tracking cookies to build cross-site advertising profiles. You can control cookies generally through your browser's settings.
We do not sell personal data. We may share it with trusted service providers who help us operate this website or deliver our Applications (for example, hosting providers), bound by confidentiality obligations, or where required by law.
We retain personal data only for as long as necessary for the purposes it was collected for — typically the duration of an enquiry or licensing relationship, plus a reasonable period afterwards to meet legal, accounting, or reporting requirements.
We take reasonable technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction. Because our Applications are self-hosted, data you process within your own deployment remains under your own security controls, not ours.
Under UK data protection law, you have the right to request access to, correction of, or erasure of your personal data, to restrict or object to certain processing, and to receive your data in a portable format. To exercise any of these rights, contact us via the email link in the site header. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk if you believe your data has been mishandled.
Where personal data is transferred outside the UK or European Economic Area, we take steps to ensure it receives an equivalent level of protection, such as relying on approved transfer mechanisms.
Our website and Applications are intended for business use and are not directed at children. We do not knowingly collect personal data from children.
We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page reflects the most recent revision.
For any question about this Privacy Policy or how we handle your data, please use the email link in the site header.
This page is a general starting template and does not constitute legal advice. Synapse Group recommends having this Privacy Policy reviewed by a qualified legal professional before relying on it for a commercial launch.